You may not be able to define person's character because you are unsure of what that person likes or doesn't like, but just imagine yourself being in a situation like me. The recent experience of buying a carpet for my condo has convinced me that I definitely lack character. I have seen it in plain sight that I have no basic life's principle, something that I can rely on.
It was plain and so obvious.
It's all started with an online order. It was November 1st when I bought a carpet at Walmart. I indicated that I will pick up the carpet in the nearby store.
Next two weeks, I tracked the delivery. It was shipped from US, immediately, the same day I ordered it. Next 2 weeks my package was in transit, mailing processing, customs, and finally arrived at the Walmart store on November 13.
I was expected the carpet to be ready for pick up in a day or two but that was not a case. 5 days passed nothing was happening. I called the store, wrote an email, texted with their AI bullshit correspondent and finally got customer service representative, I was very irritated, pissed off, why my order is not ready for pick up.
On November 22 I called them again and I told them to cancel my order. I contacted the PayPal which I used to pay the order. I explained them the situation and I opened cancellation request. I called their customer support again, I was swearing being so rude. I requested to cancel my order and return me money.
And I thought that was it. But, on November 27 I got an email from them advising me to come and pick up the carpet, my order was ready. Okay I said, I will take it and I will tell them how bad their service was.
I went to Walmart store where is the pick up area. I told a guy who was there that I came for my order and he told me to wait a bit.
In 5 minutes a gorgeous woman appeared with a shopping card and the carpet in it. She was a tall beautiful woman in her 30ies, long legs nylon socks, high heels... a mini skirt and blue Walmart short jacket.. I was stunned when I saw her green eyes and long black hair. She said she is Laura, a customer care rep.
She told me that she has been advised it was a delay of my order. She was smiling pleasantly looking at my eyes. I was lost. I said, it's okay, yes it was the delay but it's okay.
She apologized in the name of Walmart and she gave me the shopping car with the carpet. She asked me am I willing to fill out a short survey about my shopping experience. I reluctantly say OK and she insisted that I open my phone and do it right away, they were already sent the survey link.. So, I did it.
She came close to me looking into my phone, I could smell her hair. I looked the first question and it was about overall customer satisfaction for the Walmart online purchase... I looked in her eyes and I said.. it was.. it was okay, from 1 to 10, I'll give 8, oh, no, lets do 9. and I pressed 9.
I don't remember the other questions but for all of them I pressed 8 or 9... finally there was a text box where you have to write something.. so I wrote "Laura was so very helpful". She smiled and she told me wait I have a present for you, and she left behind the door.
She returned and gave me 2 small Bueno chocolates, you know those Kinder small chocolate bars. I took it and I said thank you so much feeling like a small child rewarded for a good behavior. She said bye and she left...
I was taking the carpet to my car thinking what a man I am... a spineless moron.
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